If on Mac OS version 10.12 or later, no action is requiredĬertain Mac users might have difficultly logging into the OneDrive app.If on version 10.11 or earlier (e.g., 10.10, 10.9), upgrade to Mac OS 10.12 or above (administrator access required).
To ensure uninterrupted use of the OneDrive app on Mac, follow these steps: If there are no more issues to fix, click Dismiss in the OneDrive dialog box.Effective February 1st, 2019, the OneDrive app on Mac will no longer support Mac OS X versions 10.11 or earlier. If it's not, click the OneDrive notification icon, click View sync problems. When you're done with repair, the notification icon that signals sync problems should be clear. You can compare file versions in the archive library folder with the reconnected folder to make sure you have the version you want. This ensures that you don’t lose any local updates. Repair creates these archive copies in case you had updates that couldn’t be synced to the server before you started Repair. When Repair runs, it syncs the folder with the files that aren't causing the problems, and moves the other files into the archive. In that folder, OneDrive creates subfolders with the current date and time as the folder name, such as \ 15-03-09\ to store files that can't be synced. At a CMD or DOS prompt, the folder is called ODBA. If you change where your synced folders are stored, the archive folder may be called \OneDrive - Unsynced Changes\ when viewed in Explorer. This means Repair downloads and syncs the current server version of each library, as if you were syncing for the first time.Ĭreates an archive copy of any file that had unsynced changes and places these files in a library folder under C:\users\ username\OneDrive archives\. Disconnects all libraries that were experiencing sync problems.
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